Case Study: Caspar’s Story

£1,500 claim settled in six working days

Agria Pet Insurance combines fast, easy claims settlement with flexible lifetime policies – always with a high level of veterinary fee cover – supporting pets, their owners and their vets.

So when a client has their pet insured with Agria, you can have the confidence that if treatment is required, you can proceed in the way that’s best for the animal.

Our dog claim this month demonstrates how                                                                                 quickly unexpected costs can add up…


Animal: Golden Retriever

Sex: Male

Name: Caspar

Age: 6 months

Symptoms and diagnosis

Caspar’s owner had been noticing a clicking sound when he was walking. His usual vet referred Caspar for a CT scan, which revealed a diagnosis of hip dysplasia. It’s likely that this condition will require long-term medication to manage.

The claim

Caspar’s treatment costs came to almost £1,500, and his claim was settled just six working days later. Being a lifetime policy, any further treatment Caspar requires for this condition will also be covered within the terms of his policy.

Working with Agria

Agria is committed to developing products and services that satisfy the changing needs of pet owners and the many organisations that support them. You and your clients will benefit from:

  • Veterinary qualified claims team
  • Fast and efficient claims process
  • Claims settled directly to the client or even to your practice
  • Locally based service team with knowledge of UK veterinary practices