Case Study: Alice’s Story

Making unexpected bills easier to manage

Agria Pet Insurance combines fast, easy claims settlement with flexible lifetime policies – always with a high level of veterinary fee cover – supporting pets, their owners and their vets.

So when a client has their pet insured with Agria, you can have the confidence that if treatment is required, you can proceed in the way that’s best for the animal.


Our dog claim this month shows the value of lifetime insurance when a daily walk resulted in a large bill from the vet.

Animal: Golden retriever

Sex: Female

Name: Alice

Age: 1

Symptoms and diagnosis

Alice was taken to the vet with a painful swelling under her chin accompanied by what appeared to be two puncture wounds. Suspecting an adder bite, her vet immediately treated her with anti-venom, antibiotics and anti-inflammatories.

Alice picked up quickly and was sent home, and by her follow-up appointment the next day was looking much better.

The claim

We settled £253 for Alice’s treatment just seven working days after the claim was received.

The flexibility to make policies affordable

With the flexibility of our pick and mix benefit options, lifetime insurance is a more realistic option for owners than ever before. So, in the event of an accident, illness or long-term condition, if your client has a policy with Agria, they have the backing to enable you to provide the most appropriate treatment for emergencies, illnesses or long-term conditions.

Working with Agria

Agria is committed to developing products and services that satisfy the changing needs of pet owners and the many organisations that support them. You and your clients will benefit from:

  • Veterinary qualified claims team
  • Fast and efficient claims process
  • Claims settled directly to the client or even to your practice
  • Locally based service team with knowledge of UK veterinary practices