05 February 2018
The Moneyfacts Consumer Awards are given to those products and providers voted best both by consumers and an expert Moneyfacts panel. The majority of the accolades are decided by combining results of a consumer survey – this year completed by a record 160,000 individuals, and expert analysis of products’ features and benefits to identify the standout performers of the year.
Jayms Brooks, Senior Digital Marketing Manager at moneyfacts.co.uk said, “[Consumers] honest feedback, alongside our technical knowledge, means that this year’s Moneyfacts Consumer Awards is multifaceted in the way that it recognises not just the best products, but excellent service as well. This year’s finalists and winners should all be proud of their achievements.”
The Moneyfacts award won by Agria that stands out due to the winner being purely voted for by consumers is Best Claims Service. Helen Moore, Claims Manager at Agria Pet Insurance, says, Helen Moore, Claims Manager at Agria, says, “We had no idea we were going to win – it was such a brilliant surprise! The whole Claims Team and the wider business always do everything we can to put our customers and their pets first. We are absolutely delighted that our unique approach is clearly appreciated and recognised with this prestigious award.”
Simon Wheeler, Managing Director of Agria Pet Insurance, concludes, “Starting what is set to be a very exciting year for Agria in this way is fantastic. I’m especially thrilled for our hard-working teams that our exceptional service has been recognised yet again – particularly by such a respected an organisation as Moneyfacts.”
Coming hot on the heels of Agria’s recent success as Best Pet Insurance Provider in the Moneynet Awards 2018, these wins with Moneyfacts serve to further solidify the specialist pet insurer’s position as a leading name in the sector.