The Best Pet Insurance Provider of The Year
Agria Pet Insurance has won Best Pet Insurance Provider in the Moneynet Awards 2018.
Led by chair, Andrew Hagger, Moneynet’s judging panel recognised the best providers and products from the past twelve months at the eighth annual Moneynet Personal Finance Awards.
Judges commented on Agria’s ‘impressive choice of cover options to suit all pockets – Lifetime cover with £12,500 and £6,500 veterinary fees and optional benefits to add if required.’ Agria is one of the few pet insurers to provide only Lifetime policies – a business decision that reflects Agria’s ethos of ensuring pets always have the cover they might need.
The customer experience is another key focus for Agria, and judges were impressed by Agria’s ‘easy to navigate website with transparent cover details’. They also commented that it was, ‘nice to see UK telephone support and access to a Pet Health Helpline’.
And, at over 125-years-old, while Agria is one of the oldest specialist pet insurers, innovation is central to their consistent growth – something judges also picked up on: ‘An innovative insurer with a range of options not just for pet owners, but breeders, rehoming organisations and vets too.’
Towards the end of 2017, Agria Pet Insurance was awarded Most Dog Friendly Employer by DogFriendly, which sits well with their previous accolade as ‘Cat Friendly’ from International Cat Care. Agria also holds a Silver Award for Outstanding Customer Service from the National Contact Centre Awards, and sustains a 5-star Trustpilot rating.
Andrew Hagger, chair of the Moneynet judging panel, says, “It has been a challenging year for banks, building societies, insurers, P2P providers and credit card companies, but some have excelled in their field and delivered much needed choice, transparency, value and in some cases new and innovative solutions for the consumer.”
“Despite difficult wider economic issues and uncertainty surrounding Brexit, we have seen some stand-out products and are again pleased to recognise the providers and innovators for their achievements.”
“Moneynet has reviewed each of the product areas and identified those products with the finest rates/fees, whilst also taking note of product features and innovative ways of giving the customer an all-round good deal.”
Simon Wheeler, Managing Director of Agria Pet Insurance, says, “We are incredibly proud to have been recognised as the outstanding provider in our field by such an eminent organisation as Moneynet. The Agria team works hard to consistently improve and innovate while keeping our customers and their pets’ health at the very forefront of all we do.”