<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PK9D66" height="0" width="0" style="display:none;visibility:hidden" title="gtm-frame"></iframe>Terms & Conditions | Agria Pet Insurance
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Terms and conditions

Website Terms & Conditions

Promotional codes are valid only for the time stated

No two offers may be used in conjunction with one another

£50 vet cashback is only available during the first year of your policy when the policy has been taken out with a qualifying promo code. £50 vet cashback is provided to the payment method used for your policy premiums after submitting your vet receipt from any UK veterinary practice. You must have a current Agria Pet Insurance Lifetime policy to be eligible to redeem your £50 vet cashback. This offer is only redeemable once for each insured pet. Policy must have been active for at least 30 days before the £50 vet cashback is redeemed. £50 vet cashback cannot be exchanged for discount against your insurance policy or any other offer.

The £25 annual preventative healthcare voucher, available on our Dog and Cat Lifetime Plus policies only, is available from first renewal. This voucher may be used in any UK veterinary practice. You must have a current Agria Pet Insurance Lifetime plus policy to be eligible to redeem you £25 Healthcare bonus. Only one voucher is redeemable for each insured pet each year. 

Free luxury pet hamper from Love Louie available with a new policy taken out with a qualifying promo code. Instructions on how to redeem a Love Louie Agria box of your choice will be sent to you by email 90 days after the start of your policy, subject to your policy being live and premiums up to date. Hamper contents may vary. Agria does not accept any liability for damage or injury sustained as a result of receiving or using the contents of the hamper. Queries in relation to contents or delivery once ordered should be raised directly with Love Louie. This promotion may be withdrawn at any time without notice.

20% discount for new cat policies using promo code CAT23 is applied for first year of policy only and may not be used in conjunction with any other offer. May be withdrawn at any time without notice. During promotional dates, new cat policies set up using this promo code will be entered into a prize draw to win a Love Louie cat hamper; this will be drawn every 6 months and the winner contacted using the email and/or phone number provided on their policy.

Disclaimers

Terms, conditions and excesses apply.

Vet fees cover is reinstated each year, provided you renew your policy each year without a break in cover.

98% of claims paid based on all Agria Pet Insurance claims received between May 2023 and October 2023

We finalise and pay claims in under 10 days, based on the average time to settle and pay all Agria Pet Insurance claims finalised and paid between May 2023 and October 2023

Over 130 years of experience helping owners care for their animals. Agria was first established in 1890 in Sweden and came to the UK in 2009.

Over £1.2m donated to animal welfare charities based on donations made by Agria Pet Insurance UK since it was established in 2009 as at February 2023.

If your free Agria pet insurance policy was activated by a rehoming organisation and you continue the cover before it expires to a paid lifetime policy, the organisation will receive a donation from Agria each year your policy is active, subject to your premiums being up to date and the organisation continuing to partner with Agria.

Best Pet Insurance Provider according to Moneyfacts consumer awards 2018 and 2019

Best Claims Service according to Moneyfacts consumer awards 2018 and 2019

3 million puppies and kittens protected based on new policies activated since 2009 and underwitten by Agria Försäkring in the UK 

Recommended by over 50,000 vets, breeders and animal rescues based on the number of UK based affiliates who have partnered with Agria Pet Insurance & Kennel Club Pet Insurance as at February 2023

Our most popular choice is the Agria Lifetime policy, based upon 2022 sales of our Lifetime and Lifetime Plus policies.

Fairer Finance has named Agria Pet Insurance the ‘Most Trusted Pet Insurance Provider’ in their Spring 2021 Customer Experience Ratings. The title is awarded following an independent consumer survey of 10,000 consumers by Fairer Finance, where Customer Experience Ratings determine providers’ positions in the rank.

Agria is the only provider of lifetime equine insurance in the UK. Illnesses and injuries that first showed signs before a policy with Agria starts are excluded.

Agria’s equine lifetime insurance offers up to £10,000 vet fees cover every year; the highest level in the UK. Vet fee cover is reinstated each year, providing you renew your policy each year without a break in cover.

Agria has been insuring horses in Sweden since 1890; the first company in the world to do so. Agria Djurforsakring in Sweden is the parent company of Agria Pet Insurance in the UK.

Spread your payments over 12 months at no extra cost. All policies give the option to pay monthly or annually, with no interest.

Trustpilot rating and Which? Best Buy status correct at time of print. Awards include Fairer Finance’s Spring 2021 ‘Most Trust Pet Insurance Provider’ awarded to Agria’s dog and cat policies.

Competitor comparison grid: horse insurance - Terms, conditions and exclusions apply. Comparison with insurance providers relating to horse insurance policies correct at time of print. Trustpilot rating correct at time of print and relates to Trustpilot ratings for the brand, including pet insurance policies. Lifetime vet fees cover is reinstated each year, provided you renew your policy each year without a break in cover. 5% multi-horse discount as standard up to a maximum of 3 horse policies belonging to the same policyholder. Additional 5% multipet discount also applies to the policyholder’s dog, cat or rabbit policies.

Competitor comparison grid: pet insurance - Terms, conditions and exclusions apply. Vet fees reinstated each year, provided you renew your policy each year without a break in cover. Ratings correct at time of print/publication.

5% Multi-pet Discount - 5% multi-pet discount is applied to all of your policies automatically when you insure more than one pet with us. 5% discount will apply from your next renewal on any existing policies and will continue each year subject to your policies being live and premiums up to date. No limitations apply to the number of dog, cat or rabbit policies this discount can be applied to, but can only be applied to a maximum of three equine policies. This discount is applied automatically and may be used in conjunction with other new policy offers where a promotional code is quoted at the point of sale, promotional offers may be withdrawn at any time without prior notice.

Named Best Overall Pet Insurance in Daily Telegraph March 2023

Pet 24 free tag & membership: Policyholders are entitled to claim a free engraved Pet 24 pet tag and the first year of membership free by following the instructions sent to the email address associated with their policy. This promotion may only be used once per policy number. Excludes free policies – this offer is only available to full annual/lifetime policyholders. We do not accept any liability for the products and services offered by Pet 24. This offer may be withdrawn at any time without notice.


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For UK customers:
Agria Pet Insurance Ltd is authorised and regulated by the Financial Conduct Authority, Financial Services Register Number 496160. Agria Pet Insurance Ltd is registered and incorporated in England and Wales with registered number 04258783. Registered office: First Floor, Blue Leanie, Walton Street, Aylesbury, Buckinghamshire, HP21 7QW. Agria insurance policies are underwritten by Agria Försäkring.


For Jersey customers:
Agria Pet Insurance Ltd is regulated by the Jersey Financial Services Commission (JFSC). Ref: 0001498. Registered office: As detailed above.


For Guernsey customers:
Clegg Gifford Channel Islands Limited is licensed by the Guernsey Financial Services Commission. Ref: 2722221. Registered office: Admiral House, Place Du Commerce, St Peter Port, Guernsey GY1 2AT.

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