Meet Lindsey Sanderson: Rehoming Partner Manager at Agria Pet Insurance

For Lindsey Sanderson, a lifelong passion for animals didn’t arrive suddenly; it was tiny moments of rescue, responsibility, and a deep instinct for care that forged a pathway.

“I’ve always been around animals,” she says. “Even before I worked in welfare, I was the child rescuing injured wildlife or trying to help pets.” One of her earliest memories is of a cat that had been hit by a lorry. The driver, shaken, knew Lindsey and called her for help. Although, sadly, the cat didn’t survive, it transpired she had a kitten following close behind who escaped unscathed. Adopted by Lindsey, she named him Stitch. “He was feisty, always getting into scraps, but had real character.”

Among the many animal stories that shaped Lindsey’s childhood, one in particular always makes her smile. She once rescued a tiny sparrow, barely alive when she found it. Lindsey hand-fed it, kept it warm, and taught it to fly by letting it perch on her finger. “From then on,” she laughs, “it used to sit with me on the sunbed in the garden as if it owned the place.”

These moments made a lasting impression, one that eventually brought Lindsey into the world of rehoming and rescue.

From Vet Nursing to Rehoming Partner Manager 

Lindsey’s career path wasn’t linear, but every step brought her closer to where she is today.

She began her working life as a vet nurse before spending several years running pubs. “It seemed like an odd detour,” she smiles, “but working with people teaches you a lot, which helps massively in rescue work.”

She later trained in animal behaviour and worked with Royal Canin, supporting breeders and rescue organisations. “It all felt connected; nutrition, welfare, behaviour, understanding the whole picture has been key in getting me to where I am today with Agria.”

“I always said the job at Agria was written for me,” she says when recalling reading the job description. “It combined everything I cared about: animals, people, and making a real difference.”

Supporting Rescues on the Road

Today, Lindsey covers everywhere, from Birmingham down to the South of England.

“I’m on the road three to four days a week, meeting the teams, hearing their stories, and yes, being paid to cuddle kittens. It’s hard not to want to take them all home!”

But her work goes far beyond the cuddles. Much of her time is spent helping rescue teams understand the benefits of Agria’s Free cover, which is of paramount importance for every animal arriving in a new home.

“When animals first leave a rescue, they’re in fight-or-flight mode. Their whole world has changed. Insurance gives adopters the reassurance they need to get them through those first few wobbly weeks.”

For many, she says, the biggest challenge is believing there’s no catch.

“People assume anything free is too good to be true. But Free Cover really is what it says, no upper age limit, no hidden terms. And the ongoing quote is so reasonable for the level of lifetime cover, plus the rescue enjoys a financial kickback when any longer-term policy is taken out.”

With November marking Senior Pet Month, Lindsey highlights just how vital support is for the older animals that rescues often struggle to place.

“Senior cats and dogs are frequently overlooked because people worry about future vet bills. But when adopters know insurance is already in place, and genuinely affordable, everything changes.”

A Team That Shares the Same Goal

Agria’s Rehoming Team is a deeply collaborative team.

“It’s never ‘your job’ or ‘my job,’ we all muck in,” Lindsey explains. She works closely with Karen, the Welfare and Charity Sector Manager and the wider team to ensure rescues feel supported.

A Home Full of Dogs; Naturally

Outside of work, Lindsey’s home is just as full of animals as you’d expect.

She has four dogs:

Ruby & Jelly, her Golden Retrievers

Mod, a rehomed black Labrador

Daisy, her pug, full of personality

“They all have their quirks,” she says fondly. “But that’s what makes them them.”

Lindsey’s Advice to New Adopters

Her message is simple:

“Do your research. Put everything in place; support, insurance, routine, so your pet has the best chance of settling in and staying in their forever home.”