Protecting pets is personal – and so is our service.
Finding the right cover for your pet's needs isn’t always easy.
We know sometimes only a chat will do, especially when it comes to your pets. Agria makes it easy to speak to our UK-based team about all your pet insurance needs, with calls answered in under 2 minutes*
*Average speed of answering calls between October 2024 – March 2025, once details have been obtained. Phone operating hours vary.
The UK's Most Trusted Pet Insurer*
*Based on Agria Pet Insurance's number 1 Trustpilot ranking in the category Pet Insurance, correct as of July 2026.
Agria Pet Insurance is top of the Which? Best Buy dog insurance table for our Lifetime Premium dog insurance product. We are also a Which? Best Buy for our Lifetime, Lifetime Plus and Lifetime Premium dog insurance products and our Lifetime, Lifetime Plus, Lifetime Premium, Home and Home Plus cat insurance products.
Which? policy score ratings are based on an analysis of policy cover levels conducted in November 2025. Best Buy providers have a high policy score and a good track record for paying claims. Find out more.
Other ways to contact us
If you have a question or require more information, you can contact our friendly, UK-based team.
New policies, cancellations and renewals
New policies
Cancellation or renewals
Open hours
Monday to Friday: 9am to 6pm
Saturday and Sunday: Closed
Existing policies and claims
Existing policies
Claims
Open hours
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
Sunday: Closed
Write to us
You can also write to us at the address below.
Agria
PO Box 506
Manchester
M28 8EN
Should you prefer to contact us using the National Relay service, please dial 18002 before our full telephone number.
3am worries? We've got you.
Whether it’s a late-night question or an early morning emergency, our video vet app is here for you 24/7; because pets don’t stick to 9–5.
Access professional veterinary advice anytime, anywhere, whenever something's not quite right – peace of mind, on demand.
Download the Agria app from your usual app store. The Agria App can be used on any smartphone (Android or iPhone), and any other smart device such as an iPad or other tablets. Round the clock reassurance from real vets in your pocket.
Customers
For pet owners who have an insurance policy with Agria.
Log in to your account to:
- View your details
- Refer a friend
- View customer offers
- Download policy terms and conditions
Partners
For breeders, vets, rehoming organisations or Agria partners.
Log in to your account to:
- Activate 5 weeks free cover
- View performance reports and rewards statements
- Order stock and download online banners
- Manage your litter (breeders only)
- Access the Vet Academy CPD platform (vets only)
