Protecting pets is personal – and so is our service.
Finding the right cover for your pet's needs isn’t always easy.
We know sometimes only a chat will do, especially when it comes to your pets. Agria makes it easy to speak to our UK-based team about all your pet insurance needs, with calls answered in under 2 minutes*
*Average speed of answering calls between October 2024 – March 2025, once details have been obtained. Phone operating hours vary.
Trusted by pet owners
That’s why over 90% of customers renew every year †
Personal ONE ON ONE conversation, just like the old days!
We have been with Agria for six years, we have 3 rescue doggies insured with this company. If your with Agria it's like having a warm blanket around you on a cold night and a hot chocolate drink you just feel safe.
Simon Wharton
10 June
Always helpful and willing to listen
This is my third dog I have had insured with Agria and never had any problems at all. Always excellent communication from staff.
Andrew
20 May
Verified
Delighted with the service!
From the first contact the service from Agria has been first class. Easy to sign up for pet insurance. Reasonable premium. Great communication and useful regular videos with helpful tips - Highly recommend!
MTW
19 May
† Based on all Agria Pet Insurance policy renewal data from 1 October 2023 to 1 October 2024.
Agria Pet Insurance is a Which? Best Buy for our Lifetime, Lifetime Plus and Lifetime Premium dog insurance products and our Lifetime, Lifetime Plus, Lifetime Premium, Home and Home Plus cat insurance products.
Which? policy score ratings are based on an analysis of policy cover levels conducted in November 2024. Best Buy providers have a high policy score and a good track record for paying claims. Find out more.
Other ways to contact us
If you have a question or require more information, you can contact our friendly, UK-based team.
New policies, cancellations and renewals
New policies
Cancellation or renewals
Open hours
Monday to Friday: 9am to 6pm
Saturday and Sunday: Closed
Existing policies and claims
Existing policies
Claims
Open hours
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
Sunday: Closed
Write to us
You can also write to us at the address below.
Agria
PO Box 506
Manchester
M28 8EN
Should you prefer to contact us using the National Relay service, please dial 18002 before our full telephone number.
3am worries? We've got you.
Whether it’s a late-night question or an early morning emergency, our video vet app is here for you 24/7; because pets don’t stick to 9–5.
Access professional veterinary advice anytime, anywhere, whenever something's not quite right – peace of mind, on demand.
Download the Agria app from your usual app store. The Agria App can be used on any smartphone (Android or iPhone), and any other smart device such as an iPad or other tablets. Round the clock reassurance from real vets in your pocket.
Customers
For pet owners who have an insurance policy with Agria.
Log in to your account to:
- View your details
- Refer a friend
- View customer offers
- Download policy terms and conditions
Partners
For breeders, vets, rehoming organisations or Agria partners.
Log in to your account to:
- Activate 5 weeks free cover
- View performance reports and rewards statements
- Order stock and download online banners
- Manage your litter (breeders only)
- Access the Vet Academy CPD platform (vets only)
